All Industries

E-Commerce & Retail

Profitable growth in a margin-squeezed market

E-commerce has never been more competitive: rising ad costs, privacy changes eroding targeting, and marketplaces commoditising everything. Winning brands grow by owning their audience, maximising lifetime value, and running leaner operations than competitors.

We combine performance marketing with retention engineering and custom automation — so you acquire customers profitably, keep them longer, and fulfil orders with less manual work. One partner across the entire revenue engine, with every channel reading from the same data.

3–5x
typical email revenue lift from full flow buildout
25%+
average LTV increase from retention programmes
80%
of tier-1 support resolvable by AI agents
The Challenges

What holds growth back

Rising acquisition costs

CPMs climb every year while attribution gets murkier, making profitable scaling harder without first-party data strategy.

One-and-done customers

Most stores lose money on first purchase and never recover it because retention is an afterthought.

Operational drag

Inventory syncs, order issues, and support tickets eat margin as volume grows.

Our Approach

How we unlock it

Profit-first paid media

MER-based budgeting, creative testing systems, and server-side tracking that survives privacy changes.

Retention revenue engine

Klaviyo flows, SMS journeys, and loyalty mechanics that lift repeat purchase rate and LTV.

Store & operations automation

Custom integrations, AI support agents, and workflow automation that scale operations without headcount.

Relevant Services

The stack we deploy for e-commerce & retail

Paid Advertising (PPC)

Google, Meta, LinkedIn, and programmatic campaigns managed for profit — not just clicks.

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Email & SMS Marketing

Lifecycle email and SMS programmes — flows, campaigns, and segmentation — that turn your list into recurring revenue.

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Conversion Rate Optimisation

Research-driven experimentation that systematically increases the percentage of visitors who become customers.

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Search Engine Optimisation

Technical, on-page, and authority-building SEO that turns organic search into your most profitable channel.

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Business Automation

Custom automation solutions that eliminate manual processes and reduce operational costs.

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AI Agent Development

Custom intelligent agents that automate complex workflows and deliver results around the clock.

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Ready to grow in e-commerce & retail?

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